Boulden Brothers
  • 06-Sep-2016 to 01-Dec-2018 (EST)
  • Plumbing - Repair
  • DE, USA
  • Hourly
  • Full Time

For over 70 years, Boulden Brothers has been Delaware's trusted partner for Plumbing, Heating and Air Conditioning, Propane and Electrical Services. Boulden Brothers is looking for top performers to join our team as a Plumbing Services Technician. 

**We currently have a $5,000 hiring bonus for plumbers with at least 5 years of residential experience. Let's get the process started by applying!

*We are an Equal Opportunity Employer and all inquiries are kept confidential.

Responsibilities and Duties

  • Provide service, repair, and/or propose replacement of plumbing components, accessories, and equipment including but not limited to clogged drains, leaky pipes, toilets, faucets, water heaters, fixtures, valves, bath tubs, showers, water services, sewer mains, sump, ejector, and or effluent pumps, septic systems/fields, disposals, water purifiers, recirculation systems, etc.
  • Provides on-site plumbing system diagnostics based upon the initial request and also upon a full inspection of the property's plumbing system.
  • Develop and present a complete set of recommendations and related pricing that addresses the initial call, corrects any deficiencies of the systems (undersize, code conflicts, parts likely to fail, etc.) and also improvements to the client's comfort and lifestyle.
  • Performs repairs with the related piping and electrical equipment to meet and exceed the manufacturer's recommendations, local codes and customer's expectation.
  • Start-up installed equipment and adjust to the manufacturer and job specifications.
  • Troubleshoot, adapt, and resolve/repair all issues that arise during an installation that would keep the equipment from functioning properly or the customer from being satisfied.
  • Communicate to the client the following:
    • Benefits of the recommendations.
    • Risks involved in failing to perform specific repairs.
    • Benefits of a service agreement.
  • Communicate to the consumer on the proper operation and owner's maintenance of the installed equipment. Answer related questions as to operation, features, and functions to the homeowner.
  • Perform required documentation for each installation with a complete start-up record.
  • Develop profitable sales and acquire customers through our established sales and marketing program.
  • Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as requested.
  • Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients.
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
  • Learns and embraces the Boulden Brothers' vision and mission statements and works within the scope of the defined position to continually strive to achieve and execute the goals.
  • Have a positive "can do" attitude with open dialogue addressing problems, issues, and obstacles that prevent you, your fellow team members and the organization from achieving their goals and realizing success.           

Skills and Qualifications

  • Excellent customer service skills.
  • At least 2 years performing in a role as a service plumber or a role that requires mechanical and repair skills.
  • At least 2 years working in a technical position requiring troubleshooting skills.
  • Soldering and brazing skills as well as safety practices.
  • Outstanding communication skills with coworkers, supervisors, clients, vendors and others.
  • Represent Boulden Brothers in a positive manner at all times, both inside and outside the workplace.
  • Ability to work a flexible work schedule and be on-call as required.
  • Ability to pass a pre-employment background check and drug screen.
  • Valid driver's license and clean driving record.

Compensation

  • Competitive salary based on experience.
  • Major health including medical and dental.
  • 401k with employer match.
  • Life insurance, short-term and long-term disability insurance.
  • Paid vacation and holidays.
Boulden Brothers
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